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Topic-icon Issues with sites hosted on SiteGround

  • shibumi
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9 months 2 weeks ago #8366 by shibumi
I have 2 sites I manage that are hosted on SiteGround, both were working for the longest time, then one of them just stopped communicating with Control Center while the other one was still working fine. Today, the one that was working is now also not communicating with Control Center - all my other sites still work fine.

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9 months 2 weeks ago #8367 by Jose
Replied by Jose on topic Issues with sites hosted on SiteGround
Hi shibumi,

I think this is not related with the hoster (I manage many websites stored in siteground with no issues).

Maybe a false positive added the control center to blacklist or dinamic blacklist; can you post the log when you launch any task to those sites?

Regards,
Jose

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9 months 2 weeks ago #8368 by shibumi
Replied by shibumi on topic Issues with sites hosted on SiteGround
Control Center Log? There are so many log files to choose from LOL

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9 months 2 weeks ago #8369 by Jose
Replied by Jose on topic Issues with sites hosted on SiteGround
Jajaja, yes there are one log for every managed website. I need the log of one of those with the problem after launching, for instance, a refresh task.

Regards,
Jose

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9 months 2 weeks ago #8370 by shibumi
Replied by shibumi on topic Issues with sites hosted on SiteGround
From the main Control Center Manage Websites page? I checked the box for each of the 2 problem websites (siteground) and did the bulk refresh info... then download the corresponding log file for each and post the results?

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9 months 2 weeks ago #8371 by Jose
Replied by Jose on topic Issues with sites hosted on SiteGround
Yes, that's. 

You can upload the log files; I will delete them once checked.

Regards,
Jose

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