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Topic-icon Maybe the secret key doesn't match remote secret key

  • proadminwb
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3 weeks 1 day ago #7311 by proadminwb
im not able to update extensions on remote site, it always say secret key does not match remote secret key, however im able to see website on control panel.

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3 weeks 1 day ago #7312 by Jose
Hi proadminweb,

That message means there were an error desciphering the data. Do you get the error only in the "Upload&Install" feature? After launching a "Refresh info", does the "Last contact" field show the updated info?

Regards,
Jose
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3 weeks 16 hours ago #7313 by proadminwb
Yes, the last contact seems to refresh correctly, and yes, the problem is only when using the upload&install feature.

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3 weeks 15 hours ago #7314 by Jose
Please, launch the task again and export (there is a button on top of the page) and send me the log file. Use the email from which you receive forum notifications.

Regards,
Jose

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2 weeks 6 days ago - 2 weeks 6 days ago #7315 by proadminwb
INFO | 191116 20:56:12 |
BEGIN UPLOAD & INSTALL REMOTE TASK
DEBUG | 191116 20:56:12 | File uploaded!
DEBUG | 191116 20:56:16 | Remote website uses SSL
DEBUG | 191116 20:56:17 | Installing file to e***t.com
DEBUG | 191116 20:56:17 | Installation log: eet|2||Maybe the secret key doesn't match remote secret key
Last edit: 2 weeks 6 days ago by Jose.

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2 weeks 6 days ago #7316 by Jose
Is the site with control center installed in a virtual machine on your computer or in the same site where do you try to upload & install?

Remote sites needs to reach the site with control center, as it acts as a repository to store the file to be uploaded.

Regards,
Jose

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