Cant Connect to SiteGround Joomla Sites and Status not updating Connected Sites
- shibumi
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- Jose
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Are you sure your control center IP is not blocked by the firewall? Since a couple of versions ago a log is created everytime you launch a task; you can see at top of the page next to the "add website" and "delete website" buttons. Can you download and send me a file after you launch a "refresh" task?
Regards,
Jose
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- shibumi
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I had added the server IP address to the whitelist of the 2 Siteground sites, but even some of the sites on my server are not refreshing with correct info. I also can't refresh all 10 sites, it times out and says no data sent?
I tried a refresh on 4 sites - the 2 siteground and 2 on my server that aren't updating, and will dm you the log file
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- Jose
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I'm analyzing it and I willl reply to your dm.
Regards,
Jose
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- shibumi
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I tried your recommendations in your email, and still not connecting to 2 of the Siteground sites. Also, some of the Joomla sites on my server show connected with 200 ok, but still do not show correct statuses for the site. I have added the IP address of my site with the control center to the whitelist of each sites WAF and still no luck. I typically go into each sites private section to do updates for the Akeeba BoU function, so I get backups on every update.
Thanks,
Jeff
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- Jose
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I will need access to the site with the Control Center installed and also to any of those sites with problems. Please, send me administrative credentials to backend and also to ftp (or cpanel).
Regards,
Jose
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