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Topic-icon Can't connect to some sites

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1 week 4 days ago #8160 by Lescrocs
Can't connect to some sites was created by Lescrocs
Hello,
I'm contacting you because I also have difficulties connecting some sites.
The master site is in php version 7.0.33, and the slaves are in 7.3 or 7.4.
But even when I change the master to 7.4.4, the sites don't show any information.

All sites are in 3.9.21

Before control center 2, the connections were fine, but now I have 11 of the 14 sites that don't want to connect anymore.

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1 week 4 days ago #8161 by Jose
Replied by Jose on topic Can't connect to some sites
Hi Lescrocs,

Are the sites stored in the same server? If so maybe they have no dns resolution to reach to control center.

Now every site has its own log, can you post here any of the them to check what's happening?

Regards,
Jose

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1 week 4 days ago - 1 week 4 days ago #8164 by Lescrocs
Replied by Lescrocs on topic Can't connect to some sites
Hi,
Any site are on same server but, not all.
The log text :
Task added |
ERROR | 2020-09-15 18:21:51 | This site didn't connect back to the control center before double the time set in the 'Connection timeout' field. |
but i have 600sec for time exzcution, it's big…
Last edit: 1 week 4 days ago by Jose. Reason: Avoid information disclosure

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1 week 4 days ago #8165 by Jose
Replied by Jose on topic Can't connect to some sites
Hi Lescrocs,

I'm almost sure the remote site can't reach the site with control center. This is usually caused because sites stored in the same website has no dns resolution between them. Can you ask to your hosting provider about this?

Anyway in 3.2.1 version I added a new log in Securitycheck Pro that logs all control center actions; you can find it into Configuration -> Control Center configuration:


Can you send me its content?

Rsgards,
Jose
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1 week 3 days ago - 1 week 3 days ago #8170 by Lescrocs
Replied by Lescrocs on topic Can't connect to some sites
Hi,On many site slave, i havent the log file section. This is the log file from another site
Last edit: 1 week 3 days ago by Jose.

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1 week 3 days ago #8171 by Jose
Replied by Jose on topic Can't connect to some sites
Hi Lescros,

On many site slave, i havent the log file section

This is a new feature added in latest version of Securitycheck Pro (3.2.1).

This site receives and accomplish all task, but there is no curl reply from your site with control center. I'm almost sure it's because it can't reach it. Can you ask to your hosting provider about this? Explain them that you have a website that can't connect with other website stored in the same server.

Regards,
Jose

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