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Topic-icon blank page after update

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10 months 3 weeks ago #5404 by Heko
blank page after update was created by Heko
Hello,

I updated joomla securitycheck pro. After reloading I got an empty page in the backend and in the frontend. I deleted via FTP the related system plugins, but still there a blank page.

log/error.php:
2018-01-24T09:40:17+00:00 INFO 185.159.131.64 joomlafailure Benutzername und Passwort falsch oder das Benutzerkonto existiert noch nicht!
2018-01-24T09:40:20+00:00 INFO 185.159.131.64 joomlafailure Benutzername und Passwort falsch oder das Benutzerkonto existiert noch nicht!
(username and password false or non existing user account)

any suggestions?

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10 months 3 weeks ago #5405 by Jose
Replied by Jose on topic blank page after update
Hi Heko,

Some users experienced the same issue; almost all of them were related to cache issues.

Please, follow the steps of this forum entry ( securitycheck.protegetuordenador.com/for...date-broke-site#5355 ) and tell me if it works.

Regards,
Jose

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10 months 3 weeks ago #5412 by Jose
Replied by Jose on topic blank page after update
Hi Heko,

Also check this forum entry; it's solved there.

Regards,
Jose

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10 months 3 weeks ago - 10 months 3 weeks ago #5414 by Heko
Replied by Heko on topic blank page after update
After overwriting the files of the admin folder in administrator/components/com_securitycheckpro, frontend and backend are still blank.

What happens, if I delete all securitycheckpro tables in the db?
Last edit: 10 months 3 weeks ago by Heko.

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10 months 3 weeks ago #5415 by Jose
Replied by Jose on topic blank page after update
Hi Heko,

Did you read the previous post? A case like yours has been solved overwriting a file into the plugins folder, not in the components folder. Please, try that.

Regards,
Jose

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10 months 3 weeks ago #5416 by Heko
Replied by Heko on topic blank page after update
After overwriting securitycheckpro_cron.php it is still the same.

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