Menu

Topic-icon Blank Home Page after implemeting Security Pro Center

  • sarmstro1968
  • sarmstro1968's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 year 8 months ago #4348 by sarmstro1968
site running Joomla 2.5 - see here - metrotechnet.com - site was fine for 2 days but now is a blank page. Getting error 500 & 504. Could it be a PHP.ini setting? Can I disable the security component to see if that resolves it?

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #4349 by Jose
Hi Shawn,

Is really odd it has been working during two days... Do you get those errors on the website where Control Center is installed or on one managed website? In the first case, is the Cron active?

In the second case you can follow point one of this forum entry to disable all extensions.

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • sarmstro1968
  • sarmstro1968's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 year 8 months ago #4350 by sarmstro1968
My apologies, this wasn't Security Pro Center, it was the security pro app for Joomla 2.5. To install it I had to upgrade my PHP version to 5.3 That seemed OK. I later changed the permissions as recommended. Everything seemed OK but I wonder if I was working with a cached version of the site & wasn't seeing the live site after the changes.

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #4351 by Jose
Don't worry Shawn.

Despite I don't provide support for J25 branch, the extension was fully tested and worked fine meanwhile that branch was active (and nothing has changed since then). If it was working after installing it then it should work always; cache doesn't affect when we talk off a 500 error.

Try disabling the extension and also ask to your hosting provider; it will be able to give you a clue of what's happening.

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • sarmstro1968
  • sarmstro1968's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
1 year 8 months ago #4352 by sarmstro1968
Will do. Thanks for responding so quickly.

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #4353 by Jose
You're welcome Shawn!

And thank you very much for your confidence in my extensions!

Regards,
Jose

Please Log in or Create an account to join the conversation.

Time to create page: 0.073 seconds
Powered by Kunena Forum

Login or Sign In