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4 years 4 months ago #2248 by websiteprojects
Issues was created by websiteprojects
Hi
I installed the version for 2.5 and after a day the component stopped showing under Components in the admin panel. I tried to re-istall the component and it pulled the site down. There was not .htaccess backup file. I go to Extensions > Manage and all the Security Check Pro files are there. I select them to uninstall and get error messages that the folders/files don't exist and Manifest file invalid or not found.
I go to the file path in FTP and the files are not there. So my issue is that the component files are showing in Extensions > Manage but not in FTP. The component is not showing under Components and I can not re-install the component as my site crashes when I do!
Help! Thanks!

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4 years 4 months ago - 4 years 4 months ago #2249 by Jose
Replied by Jose on topic Issues
Hi websiteprojects,

The main question is: who deleted the files?
Joomla thinks the extensions is installed (there are references in the tables), but all files have been deleted. You should try this:
- Delete all Securitycheck Pro tables (named #_securitycheckpro_xxx).
- In the #_extensions table, look for all securitycheck entries and delete them:

This will delete all database entries related to the extension and you should be able to install the extension again.


Regards,
Jose
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Last edit: 4 years 4 months ago by Jose.

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4 years 4 months ago #2250 by websiteprojects
Replied by websiteprojects on topic Issues
thanks I have deleted all the tables however I don't understand the steps to accessing the required area in the extensions table. I have located the extensions table but I don't understand the exact steps I need to take from there - could you please clarify for me?
Thanks

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4 years 4 months ago #2251 by Jose
Replied by Jose on topic Issues
The screenshot shows you the way to look for all securitycheck entries in that table; with that query you should get something like this:



Select all and delete them.

Regards,
Jose
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4 years 4 months ago #2252 by websiteprojects
Replied by websiteprojects on topic Issues
my extensions table looks like the attached - what do I do from here?
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4 years 4 months ago #2253 by Jose
Replied by Jose on topic Issues
There should be a field to search at the top of the page; just add what i sent you in the first screenshot.

Regards,
Jose

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