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Topic-icon subscription's status

  • thirata
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5 months 20 hours ago #9039 by thirata
subscription's status was created by thirata
After updating to the latest version, the following error message is displayed:

"Unable to retrieve Securitycheck Pro subscription's status. Message: Operation timed out after 2001 milliseconds with 0 bytes received"

Please tell me how to solve it.

Regards from T.Hirata

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5 months 20 hours ago #9040 by Jose
Replied by Jose on topic subscription's status
Hi Takao,

This is an improvement of this version to avoid eternal logins if for some reason your site can't contact mine to check subscription's status. I have set a timeout of 2 seconds for that and this is why you get this message. This affects only to the subscription's status (it will appears as 'Not defined').

The question is why your server can't contact mine. Do you get any error when you search for extension updates from the core?

Regards,
Jose

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5 months 18 hours ago #9041 by thirata
Replied by thirata on topic subscription's status
Hi Jose.
I get no error when I search for extension updates from the core.
I checked if the following program can connect to the update server from the site server.
;;;;;;;;;;;;;
<?php
echo '<p>access test</p>';
$starttime = date("Y-m-d H:i:s") . "." . substr(explode(".", (microtime(true) . ""))[1], 0, 3);
echo 'Start Time:'.$starttime;
$xml_url="securitycheck.protegetuordenador.com/upd...securitycheckpro.xml";
$sc_xml = file_get_contents($xml_url);
echo '<br>
<br>';
echo $sc_xml;
echo '<br>
<br>';
$endtime = date("Y-m-d H:i:s") . "." . substr(explode(".", (microtime(true) . ""))[1], 0, 3);
echo 'End Time:'.$endtime.'<br>';
?>
;;;;;;;;;;;;;
The result is displayed as below, and it took to access within 1.0 seconds.
;;;;;;;;;;;;;
access test

Start Time:2022-01-31 13:40:26.284
1 Securitycheck Pro Securitycheck Pro Update com_securitycheckpro component 3.4.4 securitycheck.protegetuordenador.com securitycheck.protegetuordenador.com/com...em&id=327&format=zip stable Securitycheck Extensions securitycheck.protegetuordenador.com 18d69b59b6b9abf8b55404c310e462ef136afcf7281ae30f50910ced6c945de9
End Time:2022-01-31 13:40:27.271
;;;;;;;;;;;;;

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5 months 17 hours ago #9042 by Jose
Replied by Jose on topic subscription's status
Hi Takao,

That's not the file that checks the subscription status, but your tests means you're reaching my site. Do you get the error message on every login?

Regards,
Jose

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4 months 3 weeks ago - 4 months 3 weeks ago #9071 by thirata
Replied by thirata on topic subscription's status
Hi Jose,
This error message is displayed when the time between logins and the next login is long.
I have a lot of sites running, and most of them display these error messages.

I don't know what the problem is.
I hope this issue does not interfere with the operation of the site.

Regards,
Takao Hirata
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Last edit: 4 months 3 weeks ago by thirata.

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4 months 3 weeks ago #9072 by Jose
Replied by Jose on topic subscription's status
Hi Takao,

No, it doesn't interfere. When I designed subscription's status process I put it into the user login. This way subscription's status is checked on every user login. If something goes wrong the login process takes too much so I added a timeout in this version.

I'm working to change this behaviour in the next version. Subscription's status will be checked in the main page of Securitycheck Pro and I will remove the timeout, so everything should work as previous versions.

Regards,
Jose

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