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Topic-icon Two-factor authentication invalid

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1 month 16 hours ago #8789 by jfeliciano2014
Two-factor authentication invalid was created by jfeliciano2014
I can't log into my backend. I keep getting an error saying my "two factor authentication" is invalid but according to my tables, the 2FA is correct.

Please help.

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1 month 9 hours ago #8790 by Jose
Replied by Jose on topic Two-factor authentication invalid
Hi jfeliciano2014,

Sorry for the dealy in getting back to you (local time here 7:30 am).

SCP should not affect to the login as 2FA is a simple digit fields (nobody has reported an issue with this ever). Did you change anything in the server or change your hosting provider recently?
Remember you can use the one-time-password generated when you enabled the 2FA for your user.

Regards,
Jose

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