Menu

Topic-icon 404 Error DUe to Hosting Services Security Mod

  • worksmart
  • worksmart's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 6 days ago #8408 by worksmart
Good Morning Jose.

I just moved all my hosting to a virtual managed server.

Everytime I go to the WAF configuration I get a 404 error page.   After 3 tries I am locked out of my cpanel and whm. 

This message contains confidential information

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #8409 by Jose
Hi Mark,

It's good that your hosting provider have something like this to protect your website. The alert is usually caused by the 'Second level' filter and despite I have tried everything mod_security detects it as a threat.

There is a way to disable the rule; just put something like this in the .htacess:
<IfModule mod_security.c>SecFilterRemove 000003
</IfModule>  
You need to know the rule number so you must ask it to your hosting provider.

This should solve your issue.

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • worksmart
  • worksmart's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 6 days ago #8410 by worksmart
Replied by worksmart on topic 404 Error DUe to Hosting Services Security Mod
Thanks Jose. I will ask them and let you know the outcome.

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #8412 by Jose
You're welcome!

If that doesn't work or you can't disable mod_security rules then there is another trick: Using phpmyadmin or similar look for the "securitycheckpro_storage" table and there edit the entry matching "pro_plugin". Look for the second_level_words filter and remove all the content between the two double quotes (red lines in the screenshot):
 

This will delete all the words from the second level filter so the mod_security rule should not be applied.

Regards,
Jose
Attachments:

Please Log in or Create an account to join the conversation.

  • worksmart
  • worksmart's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 6 days ago #8414 by worksmart
Replied by worksmart on topic 404 Error DUe to Hosting Services Security Mod
I have tried all your suggestions but none are working.
The host said they could whitelist the rule for the domain or cpanel account but was hoping to get a resolution that I could implement.
Appreciate the help.

Please Log in or Create an account to join the conversation.

More
1 month 6 days ago #8415 by Jose
Are you using the latest version of SCP?

Regards,
Jose

Please Log in or Create an account to join the conversation.

Time to create page: 0.129 seconds
Powered by Kunena Forum

Login or Sign In