Malware and Integrity scans do not complete

Hi margknox,

Maybe this is a memory issue. It's quite odd both doesn't end.

Try the following: go to Global Configuration -> Tuning and set the 'Scan executable files only' option to 'No'.

If that doesn't work check the log file generated on each task and add the latest file added as exception. Repeat it until the task end.

I can also have a look to the site if you send me administrative credentials to the email from which you receive forum notifications.

Regards,
Jose

Hi Margaret,

Be sure the malware scanner is configured to analyze the entire filesystem and look also for suspicious patterns (Global configuration -> Malware scan tab --> Deep scan enabled and Timeline set to "Anytime"). By default it only looks for known patterns in files modified a week ago.

If do you have multiple sites installed eveyr site must have its own Securitycheck Pro installed; we must not forget taht SCP is a Web Application firewall so it can't stop attacks directed against a subdomain with Joomla if it's installed only in the main site.

You can contact me privately to help you with this. Just write me to the email from which you receive forum notifications.

Regards,
Jose