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Topic-icon firewall block new registration

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2 weeks 5 days ago #8221 by max555
firewall block new registration was created by max555
For a few weeks my site has not accepted new users. During the registration attempt, the user is directed to the firewall block page. There are no warnings or logs
This is a big damage to my website, who knows how many new customers I have lost!
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2 weeks 5 days ago #8222 by Jose
Replied by Jose on topic firewall block new registration
Hi max555,

That's really odd; every rule applied writes a log entry unless is configured to not do that ( scpdocs.securitycheckextensions.com/conf...firewall_config/logs ).

Are there no log entries since you installed the extension? Do you have the 'spam protection' plugin installed?

Regards,
Jose

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2 weeks 5 days ago - 2 weeks 5 days ago #8223 by max555
Replied by max555 on topic firewall block new registration
is the first thing I checked, I repeat, there is no log and no mail.
For allow new registration i must disabled the firewall (when they warn me)
Last edit: 2 weeks 5 days ago by max555.

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2 weeks 5 days ago #8224 by max555
Replied by max555 on topic firewall block new registration
this is the screenshot sent by a user who tried to register
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2 weeks 5 days ago #8225 by max555
Replied by max555 on topic firewall block new registration
yes, i have spam protection plugin installed

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2 weeks 4 days ago #8226 by Jose
Replied by Jose on topic firewall block new registration
Hi max555,

Can we try it? I will need access to backend. Please, send me administrative credentials to the email from which you receive forum notifications.

Regards,
Jose

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