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Topic-icon subscription goes wrong

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1 week 2 days ago #8079 by henriqueonofre
subscription goes wrong was created by henriqueonofre
I tried to make a purchase yesterday and the transaction was not completed, gave me some message about card problems, but for my suprise the debt happened and my subscrption of security check pro not. I want or the voucher of transaction or the subscription, dont mind wichi one.

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1 week 2 days ago #8080 by Jose
Replied by Jose on topic subscription goes wrong
Hi Henrique,

I sent you an email this morning; could you please check your spam folder? I didn't receive the payment and this is why your subscription is not active; the paypal entry you see usually means your subscription was ready to be charged but was not completed. You can ask Paypal about this.

Regards,
Jose

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