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Topic-icon Switzerland Country Being Blocked

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1 month 1 week ago #7889 by carosouza
Switzerland Country Being Blocked was created by carosouza
Hello Jose, how are you? I don't know if it has to do with SecurityCheckPro, but I have a website that I made for a Swiss woman who lives here in my city and has a small inn.

She has reported to me that her friends from Switzerland are unable to access her website here. They use IOS, Android and other systems and no one can access it.

I am using SecutityCheckPro v. 3.1.12 and Joomla V. 3.9.19 (all updated).

What could be happening that these people in Switzerland are unable to access her website?

She has friends in France, Germany, and other countries in Europe and everyone is accessing them normally.

Can you test it there and see if everything is normal?

I've checked everything and I can't find what it might be, if it's a site block there in Switzerland.

How can you test it out there?

The website is: pousadamuiraquita.com

I'll send together the images that they print.

Thank you Jose.

Carlos

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1 month 1 week ago #7891 by Jose
Replied by Jose on topic Switzerland Country Being Blocked
Hi Carlos,

This issue is not caused by Securitycheck Pro as you have the latest version and geoblock is no longed available. I have tested the issue setting the VPN to Switzerland and yes, you can't reach the site.

Is the site using a cdn or other security software?

Regards,
Jose

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1 month 1 week ago #7892 by carosouza
Replied by carosouza on topic Switzerland Country Being Blocked
Hello Jose thanks for the reply. I don't use cdn on this site and I don't have any other security software. But, what can it be? Accommodation? Is the block from Switzerland really?

I'm still searching and nothing ... If you have any tips, please pass it on to me, and thanks Jose.

Carlos

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1 month 1 week ago #7893 by Jose
Replied by Jose on topic Switzerland Country Being Blocked
Hi Carlos,

This morning I didn't reach the site; now I can access:


Regards,
Jose
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1 month 1 week ago #7894 by carosouza
Replied by carosouza on topic Switzerland Country Being Blocked
Hi Jose, I asked the owner of the site to contact the hosting (since the email is hers), and they made some adjustments that unlocked Switzerland and everyone is already having access normally. Thanks for the return Jose !!

A great weekend!!

Carlos

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1 month 1 week ago #7895 by Jose
Replied by Jose on topic Switzerland Country Being Blocked
You're welcome Carlos!

Glad to hear you sorted this out :)

Regards,
Jose

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