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Topic-icon Forbidden access for admin

  • arcturus
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2 weeks 3 days ago #7085 by arcturus
Forbidden access for admin was created by arcturus
Hello,
I'm using SecurityCheck Pro latest version on Joomla 3.9.11 and php 7.3.8.
Once in a while, it says "Forbidden access" to the superadmin. So far I had to disable all the package/subcomponents using phpmyadmin, in order to be able to log in again. It's kinda frustrating...
How can I set it up, so it won't log out the admin again (and maybe without having to add the current IP to the whitelist every time the admin logs in in the backend - this is variable)?
Thank you.

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2 weeks 3 days ago #7086 by Jose
Replied by Jose on topic Forbidden access for admin
Hi arcturus,

Does this happens when you are logged in twice with the same account? If so remember that the "user session protection" feature forbids this and you get that message.

If not please export and send me Securitycheck Pro logs to check which rule is causing this behavior. Since a couple of versions ago, when I improved the extension to apply rules also to users with administrative accounts, some false positives could arise for admin profiles.

Regards,
Jose

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2 weeks 2 days ago #7099 by arcturus
Replied by arcturus on topic Forbidden access for admin
I often have several administration browser tabs opened at the same time (working in parallel). Could that be the cause?

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2 weeks 2 days ago #7100 by Jose
Replied by Jose on topic Forbidden access for admin
If the browser is the same this should not affect.

Regards,
Jose

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