I have just checked the site and I know what's happpening; your www folder seems to be a symbolic link that points to your site. This makes an endless bucle as every www folder contains the entire site and scanners never end.
You should fix this as this configuration can cause you problems, not only with my extension.
It's simple: using an ftp or your cpanel go to your www folder. You will see it contains your entire website, including the "www" folder itself, so this makes you have a "www" folder on every subfolder containing the entire website causing an endless bucle:
To solve the issue, I submitted your reply to my website hosting service provider.
I received a reply in return from them -
So, please let me know - what instructions should I give them to solve this issue.