Menu

Topic-icon Help please - unused The server encountered an internal error

  • haferc
  • haferc's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
2 months 1 week ago #6947 by haferc
Any time I save the WAF I get this-
<--error given—>
unused

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@ and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


<—Whats with the suspicious word list in the screenshot?—>

Cheers, Ryan
Attachments:

Please Log in or Create an account to join the conversation.

More
2 months 1 week ago #6948 by Jose
Hi haferc,

The 'suspicious word list' is encoded to avoid some mod_security rules, so there is nothing wrong with it. Your error usually appears when there is a mistake into the .htacess...

Can you ask to your hosting provider or send me the Apache error.log to check what's happening?

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • haferc
  • haferc's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
2 months 4 days ago #6959 by haferc
I swapped my .htaccess file. I changed the setting in file injection attacks to no. That corrected it. I am having weird issues with the custom redirect message given. It seems to only like Joomla. When I set a custom message, when saving, it seems to error out. Do I need to make a .html and link the directory location? Thank you

Please Log in or Create an account to join the conversation.

More
2 months 4 days ago #6960 by Jose
Hi haferc,

Other customer report the same error and I can confirm it's a mod_security rule. Please, read this forum entry where I post the solution to solve this.

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • haferc
  • haferc's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
2 months 3 days ago #6961 by haferc

Please Log in or Create an account to join the conversation.

More
2 months 3 days ago #6962 by Jose
You're welcome! :)

Regards,
Jose

Please Log in or Create an account to join the conversation.

Time to create page: 0.072 seconds
Powered by Kunena Forum

Login or Sign In