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2 weeks 17 hours ago #6935 by Joomer2019
Access forbidden. was created by Joomer2019
Hi,

I installed the component and everytime if I or an admin (from another location) edit an article after store comes the white site "Access forbidden."
I added the IP to the white list but it was not the problem.
What can I do?

Rgs.
Elke

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2 weeks 17 hours ago - 2 weeks 17 hours ago #6936 by Jose
Replied by Jose on topic Access forbidden.
Hi Elke,

Can you post an screenshot or export an attachment of the logs? Your issue seems to be related with the "User session protection", but I need to confirm it.

Regards,
Jose
Last edit: 2 weeks 17 hours ago by Jose. Reason: Add more info

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2 weeks 17 hours ago #6938 by Jose
Replied by Jose on topic Access forbidden.
Hi Elke,

I mean an scheenshot or export of Securitycheck Pro logs, not server logs.

Don't worry, I will help you to configure the firewall to avoid this.

Regards,
Jose

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2 weeks 17 hours ago #6939 by Joomer2019
Replied by Joomer2019 on topic Access forbidden.
Hi Jose,
thank you for quick response. Where can I export these logs?
Rgs.
Elke

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2 weeks 17 hours ago #6940 by Jose
Replied by Jose on topic Access forbidden.
You're welcome Elke!

There is a button to do that on top of the page:
Regards,
jose
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2 weeks 17 hours ago - 2 weeks 17 hours ago #6941 by Joomer2019
Replied by Joomer2019 on topic Access forbidden.
Hi Jose,

attached the logs. The problem is mostly with the user jens_t.

Rgs.
Elke
Last edit: 2 weeks 17 hours ago by Jose.

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