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Topic-icon The webmaster has forbidden your access to this site

  • runelog
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4 months 1 week ago #6621 by runelog
Hi. I updated Joomla to 3.9.4 and latest SecurityCheck yesterday and get this errormessage. I cannot access backend either.

"The webmaster has forbidden your access to this site". Any Idea?

-R

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4 months 1 week ago #6622 by Jose
Hi R,

For some reason the firewall has blocked you. If you don't have the OTP feature enabled then please follow the point 1 of this forum entry to disable it.

Regards,
Jose

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4 months 1 week ago #6628 by runelog
Managed to disable the "Securitycheck - Pro" module and "Security Check - Cron" module and site are now live.
I will look into the thread to see if there is anything I can do to rectify the issue.

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4 months 1 week ago #6629 by Jose
Hi R,

Check SCP logs. There you should find the reason why you were blocked.

Regards,
Jose

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4 months 6 days ago #6665 by carosouza
Hello Jose, this is Carlos (pt-BR), and I also had the same problem accessing now, after updating Joomla 3.9.4 and SecurityCheckpro.

Thanks

Carlos

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4 months 6 days ago #6668 by Jose
Hi Carlos!

Try disabling the plugin. For some reason the firewall blocked you...

Regards,
Jose

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