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Topic-icon The webmaster has forbidden your access to this site... Help!!

  • amnessiacc
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2 months 3 weeks ago #6571 by amnessiacc
I can not enter my site or my backend. I only see the text:

The webmaster has forbidden your access to this site

I need to go in to make urgent changes

Help Please!!!

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2 months 3 weeks ago #6572 by Jose
Hi amnessiacc,

Assuming you don't have the OTP feature enabled, please follow the point 1 of this forum entry to solve this.

If you need help please send me administrative access to your Joomla backend and cpanel (or phpmyadmin) to the email from which you receive forum notifications.

Regards,
Jose

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2 months 3 weeks ago #6574 by amnessiacc
Thanks José,

I sent the access codes to the mail contacto@ ... thanks for your help!
Im waiting notices!
Regards,

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2 months 3 weeks ago #6575 by Jose
You're welcome!

I have just deleted your IP from dynamic blacklist and added an exception to the XSS filter; this should solve the issue.

Regards,
Jose

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