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Securitycheck Pro side Menu disappers

Autumnfire
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2 years 6 months ago #7444 by Autumnfire

Securitycheck Pro side Menu disappers was created by Autumnfire

When I hover over the left hand side main Securitycheck Pro menu the item disappear.
The menu turns from black to white and I have to use the Joomla Component/ Securitycheck Pro to get it back.
Joomla 3.9 Php 5.6.40 Database 5.6.45

Any idea of a fix?

Scott

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Jose
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2 years 6 months ago #7445 by Jose

Replied by Jose on topic Securitycheck Pro side Menu disappers

Hi Scott,

Please, read this forum entry and tell me if it works.

Regards,
Jose

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jennyhowe@blueyonder.co.uk
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2 years 4 months ago #7594 by jennyhowe@blueyonder.co.uk

Replied by jennyhowe@blueyonder.co.uk on topic Securitycheck Pro side Menu disappers

I have the same menu disappearing issue and the Geo block screen is blank.
I can't see a plugin to enable 'scroll to top'.
Are there any other options I could try to solve this problem?
Thanks
Jenny

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Jose
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2 years 4 months ago #7595 by Jose

Replied by Jose on topic Securitycheck Pro side Menu disappers

Hi Jenny,

Is there any other plugin loaded in backend adding some extra content, like a caché cleaner or something like that?

If not please send me administrative credentials to access the backend and I will check it tomorrow. Use the email from which you receive forum notifications.

Regards,
Jose

The following user(s) said Thank You: ehostsolution

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Jose
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2 years 4 months ago #7598 by Jose

Replied by Jose on topic Securitycheck Pro side Menu disappers

For public knowledge:

I have found the reason: the jsn poweradmin bar (JSN PowerADMIN -> Configuration) is causing the issue. After disabling it everything works fine.

Regards,
Jose

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aerce
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2 years 1 month ago #7830 by aerce

Replied by aerce on topic Securitycheck Pro side Menu disappers

Hello, i have not JSN PowerADMIN and not scroll to top plugin in backend, and side menu disappers.

Joomla 3.9.18
Securitycheck Pro 3.1.12
PHP 7.2.30
MySQL 5.6.40

Best Regards.

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Securitycheck Pro side Menu disappers

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