After whitelisting the IP, I get „Forbidden” message in frontend
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After whitelisting the IP, I get „Forbidden” message in frontend
- arcturus
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1 year 3 weeks ago #7274
by arcturus
After whitelisting the IP, I get „Forbidden” message in frontend was created by arcturus
Hello,
After I whitelisted my IP, I get „Forbidden” message in frontend. It's pretty difficult then to gain access again, as I have to deactivate the securitycheck firewall plugin using phpmyadmin.
What can I do to solve this problem?
(Joomla 3.9.12 & SecurityCheck Pro v3.1.19, on PHP 7.3.9)
After I whitelisted my IP, I get „Forbidden” message in frontend. It's pretty difficult then to gain access again, as I have to deactivate the securitycheck firewall plugin using phpmyadmin.
What can I do to solve this problem?
(Joomla 3.9.12 & SecurityCheck Pro v3.1.19, on PHP 7.3.9)
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- Jose
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1 year 3 weeks ago #7275
by Jose
Replied by Jose on topic After whitelisting the IP, I get „Forbidden” message in frontend
Hi arcturus,
After recovering the access to the backend, is there any log entry in SCP logs?
To avoid cases like this remember I created the "OTP feature" ( scpdocs.securitycheckextensions.com/troubleshooting/otp )
Regards,
Jose
After recovering the access to the backend, is there any log entry in SCP logs?
To avoid cases like this remember I created the "OTP feature" ( scpdocs.securitycheckextensions.com/troubleshooting/otp )
Regards,
Jose
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