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Topic-icon After whitelisting the IP, I get „Forbidden” message in frontend

  • arcturus
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2 weeks 3 days ago #7274 by arcturus
Hello,

After I whitelisted my IP, I get „Forbidden” message in frontend. It's pretty difficult then to gain access again, as I have to deactivate the securitycheck firewall plugin using phpmyadmin.
What can I do to solve this problem?

(Joomla 3.9.12 & SecurityCheck Pro v3.1.19, on PHP 7.3.9)

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2 weeks 3 days ago #7275 by Jose
Hi arcturus,

After recovering the access to the backend, is there any log entry in SCP logs?

To avoid cases like this remember I created the "OTP feature" ( scpdocs.securitycheckextensions.com/troubleshooting/otp )

Regards,
Jose

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