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Topic-icon High i/o & physical memory usage

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2 weeks 6 days ago #8059 by webmonkey
High i/o & physical memory usage was created by webmonkey
Hi. My site has stopped responding, unable to load Joomla admin due to high memory usage which I think is caused by Securitycheck Pro scan. The directory administrator/components/com_securitycheckpro/scans has been filling up with php files for over an hour. Have killed all processes in WHM but it starts itself up again. Is there any way to fix this? Thanks

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2 weeks 6 days ago #8060 by Jose
Replied by Jose on topic High i/o & physical memory usage
Hi webmonkey,

It's odd as the scans usually take a few seconds. Do you get access to Joomla backend? If so disable the Cron; this will prevent launching automatic scans. Is this site a large site?

Regards,
Jose

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2 weeks 6 days ago #8061 by webmonkey
Replied by webmonkey on topic High i/o & physical memory usage
Hi Jose. Yes a very large site, probably should be on a better server.
No access to Joomla backend unfortunately, I only have cpanel file manager and FTP

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2 weeks 6 days ago #8062 by Jose
Replied by Jose on topic High i/o & physical memory usage
Ok, sending you a private email to get credentials and disable the cron.

Regards,
Jose
The following user(s) said Thank You: webmonkey

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2 weeks 6 days ago #8063 by Jose
Replied by Jose on topic High i/o & physical memory usage
Hi webmonkey,

I sent you the email, did you receive it?

REgards,
Jose

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2 weeks 6 days ago #8064 by webmonkey
Replied by webmonkey on topic High i/o & physical memory usage
No, nothing yet. Checked my spam folder

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