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Topic-icon Malware Scanner

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3 months 2 weeks ago #7863 by PeterA
Malware Scanner was created by PeterA
SecurityCheck Pro - Security scanner hangs about 10 seconds into scan and times out after 3 hours without the temp bar continuing to 100%, but hangs about 25% into the scan and does not supply any info on malware…

Any solutions?

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3 months 2 weeks ago #7864 by Jose
Replied by Jose on topic Malware Scanner
Hi PeterA,

Open the log file (there is a button into the malware scanner) and add the last file showed there into exceptions ( global Configuration -> malware scanner -> file/folder exceptions field).

Regards,
Jose

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3 months 2 weeks ago #7865 by PeterA
Replied by PeterA on topic Malware Scanner
Jose,
Thank you for the help, but I cannot get it to work.
First entry (Top) in the logs is:
public_html/administrator/components/com_actionlogs/actionlogs.php
The very last entry (Bottom) in the logs is:
public_html/administrator/components/com_jce/media/img/logo.png
Have tried both but to no affect.
Th site has been hacked with my client getting hundreds of email each day via a web form address.
I am now very unsure of what to do next as the scanner has always given me a guide to where to look but as it does not work I'm stuck.
Further advice would be much appreciated...

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3 months 2 weeks ago #7866 by Jose
Replied by Jose on topic Malware Scanner
You're welcome PeterA!

I have just sent you an email asking for administrative credentials.

Regards,
Jose

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