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3 months 4 weeks ago #7745 by 3!excemaScab
Unable to find install package was created by 3!excemaScab
The message 'Unable to find install package' comes up whenever I try to Install the latest version of Security CheckPro.

Joomla 3.9.16 / php7.2.29

Brian

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3 months 4 weeks ago #7746 by Jose
Replied by Jose on topic Unable to find install package
Hi Brian,

Thank you very much for your confidence in my extensions.

Please, check if the "tmp" path of your Joomla configuration (System -> Global configuration -> Server tab -> Path to temp folder field) exists and is writeable.

Regards,
Jose

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3 months 4 weeks ago #7749 by 3!excemaScab
Replied by 3!excemaScab on topic Unable to find install package
I checked and all seems to be ok 755 for tmp folder and it is the right path when I checked the configuration. I tried to install another 3xtensionand that worked fine. I really hope you you can help me here.

Brian

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3 months 4 weeks ago #7750 by Jose
Replied by Jose on topic Unable to find install package
Of course I will help you Brian!

There are other PHP settings that could cause the issue, although the message reported by the core should be different: the maximum upload size. You can check it in the global Configuration of php.

Also there are other ways to install an extension: extensions.joomla.org/blog/item/3-ways-t...l-joomla-extensions/

I can do the work for you, but I will need administrative credentials to access to backend and also to ftp (or cpanel). Please use the email from which you receive forum notifications to send them.

Regards,
Jose

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3 months 4 weeks ago #7754 by 3!excemaScab
Replied by 3!excemaScab on topic Unable to find install package
What email address do I send t4he credentials to for the web site administrator

Thanks

Briah

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3 months 4 weeks ago #7755 by Jose
Replied by Jose on topic Unable to find install package
Hi Brian,

I have just sent you an email.

Regards,
Jose

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