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Topic-icon Error while uploading.

  • AaryanGIBES001
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6 months 3 weeks ago #7420 by AaryanGIBES001
Error while uploading. was created by AaryanGIBES001
Hi,

I have installed an extension - www.jv-extensions.com/

In this extension, on the backend - after entering the Terms & Conditions - it is showing an error.

The issue is that – upon entering the entire T & C [around 23 pages] and then clicking on save – the page is not saving and the page is showing an error - tinyurl.com/t9dgdx6

To cross-check the issue – I entered only a part of T & C [1 page] and then clicked on save – and the page got saved.

So, please let me know – the email address so that I can provide you with the login details for you to check.

Regards.

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6 months 3 weeks ago - 6 months 3 weeks ago #7421 by Jose
Replied by Jose on topic Error while uploading.
Hi AaryanGIBES001,

Please, post a screenshot of the logs when this happens and I will give you the solution.

Regards,
Jose
Last edit: 6 months 3 weeks ago by Jose. Reason: Fix a typo

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6 months 3 weeks ago - 6 months 3 weeks ago #7422 by AaryanGIBES001
Replied by AaryanGIBES001 on topic Error while uploading.
Just before submitting this ticket - I tried to upload the T&C - but it did not and showed an error.
Now, in the logs, this activity has not been registered and this activity is not showing in the logs
Last edit: 6 months 3 weeks ago by Jose. Reason: Avoid information disclosure

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6 months 3 weeks ago #7423 by Jose
Replied by Jose on topic Error while uploading.
I mean Securitycheck Pro logs, not Track Actions log.

Regards,
Jose

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6 months 3 weeks ago #7424 by Jose
Replied by Jose on topic Error while uploading.
Regarding to the "T&C" file, is an xml file?

Regards,
Jose

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6 months 3 weeks ago #7425 by AaryanGIBES001
Replied by AaryanGIBES001 on topic Error while uploading.
You can provide me with the email address so that I can provide you with the superuser admin details for you have a closer look

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