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Topic-icon CMS keeps logging out

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1 year 7 months ago #5172 by websiteprojects
Replied by websiteprojects on topic CMS keeps logging out
yes but how do I add an attachment?

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1 year 7 months ago #5173 by websiteprojects
Replied by websiteprojects on topic CMS keeps logging out
oh no we have a problem - to give the client access back I deleted the record

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1 year 7 months ago #5174 by websiteprojects
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the client sent a video and when they saved the item they were working on it boots them out to the admin page

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1 year 7 months ago #5175 by Jose
Replied by Jose on topic CMS keeps logging out
I need the logs to check why you're banned. If the IP is in dynamic blacklist then a previous firewall rule must had applied...

Regards,
Jose

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1 year 6 months ago #5188 by websiteprojects
Replied by websiteprojects on topic CMS keeps logging out
Hi

Ok this issue has happened again today - can you please tell me how I can send the export to you privately and also exactly the export report you need me to run?

Thanks

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1 year 6 months ago #5189 by websiteprojects
Replied by websiteprojects on topic CMS keeps logging out
when I check the logs I can see where this has happened and it says "user access attempt with one session active"

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