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Topic-icon Site keeps getting infected even with SecurityCheck Pro

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3 years 6 months ago - 3 years 6 months ago #4503 by shibumi

Webmaster wrote: Hi Jeff,

Another interesting thing, is my .htaccess file is getting wiped and overwritten with the following code at 5:23am everyday

I think this is an automated task of your hosting provider; please, read this forum entry

Regards,
Jose

Problem is, it's wiping my .htaccess protection code, and the code comodo is adding is the only code in there... also, I have a couple other websites on the same VPS server, and this is not happening to my other .htaccess files
Last edit: 3 years 6 months ago by shibumi.

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3 years 6 months ago #4504 by shibumi

Webmaster wrote: Hi Jeff,

do you have a shared hosting or a dedicated server?

Regards,
Jose


I'm on a VPS server with several individual cPanel accounts

Jeff

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3 years 6 months ago - 3 years 6 months ago #4505 by Jose
Ask your hosting about this; it's something out of my control. At least you know it's not malicious code.
Last edit: 3 years 6 months ago by Jose. Reason: add more info

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3 years 6 months ago #4506 by Jose
Well, then you must be sure the website is not infected. Maybe there is a malware not detected by SCP, so ask for help to your hosting provider to analyzed the entire server.

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3 years 6 months ago #4507 by shibumi
I'm now getting a 403
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. error page when I try to access the front end, but I can access the back end fine - this is getting really frustrating...

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3 years 6 months ago #4508 by Jose
Hi Jeff,

That error is usually caused by a corrupt .htaccess file or incorrect file permissions on your server.

Regards,
Jose

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