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Topic-icon Renewal price

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1 week 3 days ago #8180 by Resident
Renewal price was created by Resident
Hi, I would like to renewal my subscription for SecurityChechPro Bundle and I see the price is 77.89$. But for the new customers there´s price 66.21$. Is it right?
So it´s better for me to create new customer and buy the product? :-)

Thank you.

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1 week 3 days ago #8181 by Jose
Replied by Jose on topic Renewal price
Hi Resident,

I offer a 20% off for new subscriptions as a way to attract new customers. Obviously existing customers are important for me and this is why you have a 10% off for renewals (you can find the code into My account). Yes, you would have a minor price creating a new account but as existing customer you know how I work and the job I have done with my extensions and support.

Regards,
Jose

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1 week 3 days ago #8186 by Resident
Replied by Resident on topic Renewal price
Right. OK, I will renew.
Is it possible to have an invoice with a different name?

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1 week 3 days ago #8187 by Jose
Replied by Jose on topic Renewal price

Is it possible to have an invoice with a different name?

The entire payment process is managed by FastSpring. They generate the invoice using the data set during checkout process, so there you can set the new data. Anyway they also have a link just in case you need to modify any data after you receive the invoice.

Regards,
Jose

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1 week 3 days ago #8188 by Resident
Replied by Resident on topic Renewal price
I renewed, but had no success with name on the invoice. Can you change it?

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1 week 3 days ago #8189 by Jose
Replied by Jose on topic Renewal price
Hi Resident,

Here you have the link to request the change: fastspring.com/question-a-charge/#request-invoice

Regards,
Jose

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