Integrity check fails

Hi Jose,
I seem to be having the same problem that Timeforsmilin had. But the fixes you suggested for them did not help me.

So, I have a sever with 20 Joomla sites. They all run SecurityCheckPro and it works properly on all of them. With 1 exception. 1 of the sites will not complete the integrity scans (the other sites all scan fine).
I uninstalled SecurityCheckPro and all plugins. Made sure all files and database tables were gone. Reinstalled 4.0 (and the 2.0 plugins).
I cleared the log files.
I initialized the data.
I changed the file manager base path to a folder with only 2 files in it (4kb & 5kb).
I set the file manager to executables only.

In every scan it just never completes.

I checked the database and it shows file_scanned_integrity at 95, and estado_integrity as CHECKING_DELETED_FILES. Actually, here's the line from the DB (with table prefix changed):
INSERT INTO `XXXX_securitycheckpro_file_manager` (`id`, `last_check`, `last_check_integrity`, `files_scanned`, `files_scanned_integrity`, `files_with_incorrect_permissions`, `files_with_bad_integrity`, `estado`, `estado_integrity`, `hash_alg`, `estado_cambio_permisos`, `estado_clear_data`, `last_task`, `cron_tasks_launched`, `last_check_malwarescan`, `files_scanned_malwarescan`, `suspicious_files`, `estado_malwarescan`, `last_online_check_malwarescan`, `online_checked_files`, `online_checked_hashes`, `last_check_database`) VALUES
(1, '2023-11-06 08:17:27', '2023-11-06 08:30:47', 100, 95, 0, 0, 'ENDED', 'CHECKING_DELETED_FILES', 'SHA1', 'ENDED', 'DELETING_ENTRIES', 'INTEGRITY', 0, NULL, 0, 0, 'ENDED', NULL, 0, 0, NULL);

What deleted files does it check?

My PHP error log shows the following:
[06-Nov-2023 08:12:15 UTC] PHP Warning:  Undefined variable $JoomlaVersion in /plugins/system/helixultimate/overrides/layouts/joomla/content/intro_image.php on line 90
[06-Nov-2023 08:13:27 UTC] PHP Warning:  Trying to access array offset on value of type null in /administrator/components/com_securitycheckpro/src/Model/FilemanagerModel.php on line 948
[06-Nov-2023 08:16:24 UTC] PHP Warning:  Trying to access array offset on value of type null in /administrator/components/com_securitycheckpro/src/Model/FilemanagerModel.php on line 948
[06-Nov-2023 08:17:22 UTC] PHP Warning:  Trying to access array offset on value of type null in /administrator/components/com_securitycheckpro/src/Model/FilemanagerModel.php on line 1836
[06-Nov-2023 08:17:40 UTC] PHP Warning:  Trying to access array offset on value of type null in /administrator/components/com_securitycheckpro/src/Model/FilemanagerModel.php on line 948
[06-Nov-2023 08:19:18 UTC] PHP Warning:  Trying to access array offset on value of type null in /administrator/components/com_securitycheckpro/src/Model/FilemanagerModel.php on line 948

Any ideas?

Hi David,

Can you please send me ftp and administrative credentials to access to backend? I want to do some tests because it seems there is an error preventing the scan to be completed. Please, use the email from which you receive forum notifications.

Regards,
Jose

This morning it works. I am guessing you managed to fix it? If so, thank you.

In case it happens again, what caused the issue? Was there something wrong on my system?

Hi David,

Yes, I sent you an email yesterday explaining what happened. For some reason, some of the scanned files were not encoded in UTF-8 format and this caused an error. It's solved and the fix will be added to future versions.

Regards,
Jose

Hi Jose,

When I logged in today, I had to initialize data again, as the last scan failed. Do you think that's odd?

Cheers,
Louis

Yes, it's odd.

Let's pay attention to the following scans. If it fails again I will check it.

Regards,
Jose