Menu

Topic-icon Joomla install says I need to renew, but my licence is still active?

  • lumares
  • lumares's Avatar Topic Author
  • Offline
  • New Member
  • New Member
More
1 month 1 week ago #8709 by lumares
Hello,

I have a subscription till sept 21, but my joomla install says I need to renew. My key has been double checked and is correct.

 
Attachments:

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #8710 by Jose
Hi lumares,

Yes, your license is active and valid till that date... Will check what's happening; meanwhile please ignore the message.

Regards,
Jose

Please Log in or Create an account to join the conversation.

More
1 month 1 week ago #8711 by Jose
Hi again lumares,

I know what's happening: don't know how that happened but there was another user with your email. I have just fixed this so you should be able to get the "active" status in your subscriptions (you have to logout and login again to refresh its state).

I apologize for this.

Regards,
Jose

Please Log in or Create an account to join the conversation.

Time to create page: 0.085 seconds
Powered by Kunena Forum

Login or Sign In