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Topic-icon Webmaster has forbidden - frontend

  • Resident
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3 months 2 weeks ago #7869 by Resident
Webmaster has forbidden - frontend was created by Resident
Hi, cannot see my website - have this error message. As I can see in Lists, have Dynamic blacklist ON and I can see some address, including mine and my friends. So I disabled Dynamic blacklis, deleted all blacklisted IPs, but nothing happens, still see The webmaster has forbidden....

Can you help me please? First I have to get the website online and Second I would like to know, why this happens to not-hacking Ip address :-)

Thank you, muchas gracias,

Robert

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3 months 2 weeks ago #7870 by Jose
Replied by Jose on topic Webmaster has forbidden - frontend
Hi Robert,

Can you send me administrative credentials to access to backend and unblock you? If so please use the email from which you receive forum notifications.
First I have to get the website online and Second I would like to know, why this happens to not-hacking Ip address
I will tell you what's happening checking logs, but this usually happens due to the "User session protection" feature or due to false positives.

Regards,
Jose

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3 months 2 weeks ago #7871 by Resident
Replied by Resident on topic Webmaster has forbidden - frontend
Credentials sent. Thank you very much.
Robert

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