Udpate failed
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Udpate failed
- ysong
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4 months 2 weeks ago - 4 months 2 weeks ago #7602
by ysong
Udpate failed was created by ysong
Hi, Need help,
I was performing update for SecurityCheckPro and the update failed, my site is not accessible, the error log I captured from administrator folder as below.
Please advise how to rectify this and restore the site.
[24-Feb-2020 23:13:22 UTC] PHP Warning: include_once(/administrator/components/com_securitycheckpro/models/geoblock.php): failed to open stream: No such file or directory in /home/sitename/public_html/plugins/system/securitycheckpro/securitycheckpro.php on line 30
I was performing update for SecurityCheckPro and the update failed, my site is not accessible, the error log I captured from administrator folder as below.
Please advise how to rectify this and restore the site.
[24-Feb-2020 23:13:22 UTC] PHP Warning: include_once(/administrator/components/com_securitycheckpro/models/geoblock.php): failed to open stream: No such file or directory in /home/sitename/public_html/plugins/system/securitycheckpro/securitycheckpro.php on line 30
Last edit: 4 months 2 weeks ago by Jose. Reason: Avoid path disclosure
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4 months 2 weeks ago #7603
by Jose
Replied by Jose on topic Udpate failed
Hi ysong,
Do you have any caching system? If so try cleaning it.
Try disabling the plugin following the point 1 of this forum entry . After that uninstall it and install it again.
Regards,
Jose
Do you have any caching system? If so try cleaning it.
Try disabling the plugin following the point 1 of this forum entry . After that uninstall it and install it again.
Regards,
Jose
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4 months 1 week ago #7634
by ysong
Replied by ysong on topic Udpate failed
I tried, it's still the same...
I was trying on another site, update from 3.1.10 to 3.1.11, after update, the entire page just go blank, including administrator page.
Regards,
I was trying on another site, update from 3.1.10 to 3.1.11, after update, the entire page just go blank, including administrator page.
Regards,
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4 months 1 week ago #7635
by Jose
Replied by Jose on topic Udpate failed
H ysong,
If for some reason the plugin has not been updated you will get a blank page as I have removed some mandatory files of geoblocking. Please, send me administrative credentials for Cpanel (or ftp) and also to access backend and I will check it.
Regards,
Jose
If for some reason the plugin has not been updated you will get a blank page as I have removed some mandatory files of geoblocking. Please, send me administrative credentials for Cpanel (or ftp) and also to access backend and I will check it.
Regards,
Jose
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