Menu

Topic-icon Udpate failed

  • ysong
  • ysong's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 2 weeks ago - 4 months 2 weeks ago #7602 by ysong
Udpate failed was created by ysong
Hi, Need help,

I was performing update for SecurityCheckPro and the update failed, my site is not accessible, the error log I captured from administrator folder as below.

Please advise how to rectify this and restore the site.

[24-Feb-2020 23:13:22 UTC] PHP Warning: include_once(/administrator/components/com_securitycheckpro/models/geoblock.php): failed to open stream: No such file or directory in /home/sitename/public_html/plugins/system/securitycheckpro/securitycheckpro.php on line 30
Attachments:
Last edit: 4 months 2 weeks ago by Jose. Reason: Avoid path disclosure

Please Log in or Create an account to join the conversation.

More
4 months 2 weeks ago #7603 by Jose
Replied by Jose on topic Udpate failed
Hi ysong,

Do you have any caching system? If so try cleaning it.

Try disabling the plugin following the point 1 of this forum entry . After that uninstall it and install it again.

Regards,
Jose

Please Log in or Create an account to join the conversation.

  • ysong
  • ysong's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
More
4 months 1 week ago #7634 by ysong
Replied by ysong on topic Udpate failed
I tried, it's still the same...
I was trying on another site, update from 3.1.10 to 3.1.11, after update, the entire page just go blank, including administrator page.
Regards,

Please Log in or Create an account to join the conversation.

More
4 months 1 week ago #7635 by Jose
Replied by Jose on topic Udpate failed
H ysong,

If for some reason the plugin has not been updated you will get a blank page as I have removed some mandatory files of geoblocking. Please, send me administrative credentials for Cpanel (or ftp) and also to access backend and I will check it.

Regards,
Jose

Please Log in or Create an account to join the conversation.

Time to create page: 0.066 seconds
Powered by Kunena Forum

Login or Sign In