Udpate failed

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2 years 11 months ago - 2 years 11 months ago #7602 by ysong
Udpate failed was created by ysong
Hi, Need help,

I was performing update for SecurityCheckPro and the update failed, my site is not accessible, the error log I captured from administrator folder as below.

Please advise how to rectify this and restore the site.

[24-Feb-2020 23:13:22 UTC] PHP Warning: include_once(/administrator/components/com_securitycheckpro/models/geoblock.php): failed to open stream: No such file or directory in /home/sitename/public_html/plugins/system/securitycheckpro/securitycheckpro.php on line 30
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Last edit: 2 years 11 months ago by Jose. Reason: Avoid path disclosure

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2 years 11 months ago #7603 by Jose
Replied by Jose on topic Udpate failed
Hi ysong,

Do you have any caching system? If so try cleaning it.

Try disabling the plugin following the point 1 of this forum entry . After that uninstall it and install it again.

Regards,
Jose

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2 years 10 months ago #7634 by ysong
Replied by ysong on topic Udpate failed
I tried, it's still the same...
I was trying on another site, update from 3.1.10 to 3.1.11, after update, the entire page just go blank, including administrator page.
Regards,

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2 years 10 months ago #7635 by Jose
Replied by Jose on topic Udpate failed
H ysong,

If for some reason the plugin has not been updated you will get a blank page as I have removed some mandatory files of geoblocking. Please, send me administrative credentials for Cpanel (or ftp) and also to access backend and I will check it.

Regards,
Jose

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