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Topic-icon Integrity scan doesn't start

  • Timeforsmilin
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2 months 2 weeks ago #6797 by Timeforsmilin
Integrity scan doesn't start was created by Timeforsmilin
HI Jose!

I've had this problem for a while, but had forgotten about it, then tried different things, but it still doesn't run.

I've initialized data three times, and twice tried to manually scan file integrity, but the operation times out. The last time I initialized data, and left it alone to complete overnight as is set in the configuration file, but it still shows as never run.

Some time ago I had sent you the admin url and login; if you need me to send that again, just let me know.

Thanks,
Louis

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2 months 2 weeks ago #6798 by Jose
Replied by Jose on topic Integrity scan doesn't start
Hi Louis,

This could be caused by a low value in the PHP directive 'memory limit', as scans need certain amount of memory to run

Anyway please send me credentials again and I will confirm this (and configure the extension to avoid It).

Regards,
Jose

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2 months 2 weeks ago #6799 by Timeforsmilin
Replied by Timeforsmilin on topic Integrity scan doesn't start
The memory_limit is set at 512M. Is that low? Initializing should revert it to uncompleted shouldn't it, so that it is like the first scan.
Thanks,
Louis

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2 months 2 weeks ago #6800 by Jose
Replied by Jose on topic Integrity scan doesn't start
No, 512M is a high value.

You can decrease resources used if you set some options:

- Set "scan only executable files" to "Yes" from Global Configuration -> Tuning.
- Set "Include exceptions in database" to "No" from Global Configuration -> File Manager/ File Integrity.

Tell me if this works. If not send me credentials.

Regards,
Jose

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2 months 1 week ago #6803 by Timeforsmilin
Replied by Timeforsmilin on topic Integrity scan doesn't start
Hi Jose,

I changed it to 256M, and the other 2 changes, but to no avail. I have those same old setting on two other domains and it works just fine, on the same shared server.

I'll send you the link.

Thanks,
Louis

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