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azurelinksc
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1 year 10 months ago - 1 year 10 months ago #6785 by azurelinksc

View Log Window Stuck was created by azurelinksc

Hi Jose,
I just installed SCP 3.1.5 in a Joomla 3.9.5 site and when I go to Components/Securitycheck Pro/Main Menu the screen is devoid of CSS formatting and in the center top is an empty View Log modal window which says "There is no log info". The close button and the X button do not close the window.
I tried re-downloading 3.1.5 version just now and reinstalling the component but it doesn't fix it. I also tried uninstalling and then re-installing, but no fix. PHP is 7.1.22
Thanks,
Bruce

Last edit: 1 year 10 months ago by azurelinksc.

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Jose
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1 year 10 months ago #6786 by Jose

Replied by Jose on topic View Log Window Stuck

Hi Bruce,

Are you using Chrome? If so try with other browser and tell me if it works. I found a rare issue with Chrome that will be fixed in the next release (meanwhile I will send you a fix as soon as I arrive home).

Regards,
Jose

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azurelinksc
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1 year 10 months ago #6787 by azurelinksc

Replied by azurelinksc on topic View Log Window Stuck

Hola Jose -- no, I'm using Firefox. I uninstalled 3.1.5 and installed 3.1.4 instead. FYI, when I first went to the component after reinstalling 3.1.4, the View Log modal window showed for a split second then went away. If I have time over the weekend I'll try upgrading to 3.1.5 and will post the result here.

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Jose
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1 year 10 months ago #6789 by Jose

Replied by Jose on topic View Log Window Stuck

Hola Bruce

There was a bug in the first release of 3.1.5 version; I updated the zipped file a couple of days after publishing it so please download current 3.1.5 version. If after installing it and clearing any cache (browser, CDN...) it doesn't work please send me administrative credentials to check what's happening.

Regards,
Jose

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