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Topic-icon Subscription Status shows as Expired

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6 months 2 weeks ago #6435 by drjonz
Subscription Status shows as Expired was created by drjonz
I'm on 3.13 and have renewed and have the correct download ID set, but I still show as expired in the dashboard.

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6 months 2 weeks ago #6437 by Jose
Replied by Jose on topic Subscription Status shows as Expired
Hi drjonz,

Yes, your subscription is active. Please, let me check what's happening.

Regards,
Jose

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6 months 2 weeks ago #6440 by drjonz
Replied by drjonz on topic Subscription Status shows as Expired
How can I send you access creds?

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6 months 2 weeks ago #6441 by Jose
Replied by Jose on topic Subscription Status shows as Expired
Hi drjonz,

It's an issue with my code to check the status, so I don't need your credentials. Thank you very much.

Regards,
Jose

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6 months 2 weeks ago #6442 by drjonz
Replied by drjonz on topic Subscription Status shows as Expired
OK, thanks!

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6 months 2 weeks ago #6445 by Jose
Replied by Jose on topic Subscription Status shows as Expired
Hi drjonz,

Finally I will need credentials to access your backend and maybe cpanel. Please, use the email from which you receive forum notifications.

Regards,
Jose

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