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Topic-icon PHP Fatal Error Causes Website Crashes

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2 years 3 months ago #5613 by ultratek
PHP Fatal Error Causes Website Crashes was created by ultratek
My website crashed due to the PHP error in the following screenshot. We have a feeling it has something to do with the following errors in our security check pro extensions. Please advise.
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2 years 3 months ago #5614 by Jose
Replied by Jose on topic PHP Fatal Error Causes Website Crashes
Hi ultratek,

Is the Track actions plugin disabled and Track actions plugin for K2 enabled? This could explain your error.

Regards,
Jose

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2 years 3 months ago #5615 by ultratek
Replied by ultratek on topic PHP Fatal Error Causes Website Crashes
how can i see if its enabled? i only see it in the database
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2 years 3 months ago #5616 by Jose
Replied by Jose on topic PHP Fatal Error Causes Website Crashes
Just go to plugins and look for 'track'. You should see results there. Also you can find into Extensions -> Manage.

Regards,
Jose

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2 years 3 months ago #5617 by ultratek
Replied by ultratek on topic PHP Fatal Error Causes Website Crashes
i see it enabled but the site still crashed before
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2 years 3 months ago #5618 by Jose
Replied by Jose on topic PHP Fatal Error Causes Website Crashes
You listed 'k2' plugins, but you must check if Track actions plugin is enabled. Please, look for 'Track' instead 'k2'.

Regards,
Jose

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