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Topic-icon Plugin caused Fatal errors and stopped site from working

  • BGould
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2 years 3 months ago #5572 by BGould
Just recently my site stopped working whereby in backend if I tried to change any configuration or save any users, or if a password forgotten reset was tried via front end, a blank page would appear. Some of the settings would still save regardless of the blank page.

When i turned on error reporting the problem was related to the Track Actions plugin

plugins/system/trackactions/trackactions.php

Fatal error: Call to a member function Send() on null
relating to $mail object

If I change this to $mailer object on line 966 of trackactions.php everything works fine

Strange thing is I have copy of a LIVE site from 2 weeks ago whereby $mail object seems to work fine and nothing has changed on LIVE recently.

Please can someone help explain as has me worried.

Many Thanks

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2 years 3 months ago #5573 by Jose
Hi BGould,

Does Securitycheck Pro have a valid email into web firewall Configuration -> email -> email to field?

This could cause issues.

Regards,
Jose

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  • BGould
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2 years 3 months ago #5574 by BGould
Hi Jose,

Thanks for responding so quickly.

I initially checked the email configuration and the same email address is in both sites including the copy from 2 weeks ago which still uses the $mail object fine. Also I have been receiving security updates via email fine.

Assuming I am looking in the correct place
Configuration > WAF Configuration > Email Notifications > Global Parameters > To

Many Thanks

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2 years 3 months ago #5575 by Jose
You're welcome!

Yes, you're looking in the right place. It's really odd then; I will do some tests trying to reproduce the issue.

Regards,
Jose

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2 years 3 months ago #5576 by Jose
Hi BGould,

Finally you are right and there is a bug in the line your changed. I have just published a new version of the plugin.

Thank you very much for reporting this,
Jose

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